Australia's most Trusted and vetted Pet Sitters & Dog Walkers
Floofers connects pet owners with trusted and vetted pet sitters in Australia. Our customer service team makes sure that you get absolute peace of mind when you make a booking with Floofers. Not to mention each booking with Floofers is insured.
We are proudly accredited by Pet Industry Association of Australia.
Read verified reviews by pet parents like you and choose a sitter who’s a great match for you and your pets.
No cash or checks needed—we make it simple to book and make secured payments through our website.
Your pets are in great hands with a loving sitter. Plus, your booking is backed by friendly support team and Floofers Insurance.
We are redefining pet care in Australia.
Absolute Peace of mind
Our customer service team makes sure that you get absolute peace of mind when you make a booking with Floofers
Best in class Insurance
All the bookings on Floofers are covered with best in class insurance.
Seamless User Experience
Better User experience through seamless easy to use Onboarding and booking processes.
Police Verified Carers
We have made in mandatory for all Pet sitters to be Police verified and complete a pet care course.
Get round the clock support with our trusted, hands-on customer service team
We are PIAA Accredited
We are an Australian Owned, Pet Industry Association of Australia accredited organisation.
What are they saying?
Kudos to Team Floofers for the support.
Quick Onboarding and Fabulous support
We’re pet owners who understand how important proper pet care is. We wanted to create a place where reliable pet care professionals can find more pet caring work while also being rewarded with benefits that aren’t available on other platforms.
We will have telephone helpline (8am – 8pm) and live chat (24/7) to assist you with any issues that may arise post launch. In the meantime, please feel free to email us at firstname.lastname@example.org.
Refund & Cancellation Policy:
12 hour (Same day cancellation)
The pet owner has cancelled within 12 hours of the booking, they’ll receive no refund for the first 7 days of the booking, and a 100% refund for any days after that.
24 hour (1 day cancellation)
The pet owner has cancelled 24 hours before the booking, they’ll receive 50% refund for the first 7 days of the booking and a 100% refund for any days after that.
72 hour (3 day cancellation)
If the customer cancels 3 days (72 hours) before the booking begins, they’ll receive an 80% refund for the first 7 days of the booking, and a 100% refund for any days after that.
Dog walking and Doggy Day care always have a 3 day cancellation policy.
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